Services

Everyone claims to have great service, but so few really do. Personal, professional service has been the major reason for our stability and growth in an industry where so many have disappeared. If you are looking for excellence, look to World Datacom for the full spectrum of business communications solutions and service.

World Datacom offers a fully-staffed Customer Service and Support Center. Located in Houston, Texas, the Center exists to help our customers with any problems or questions that may arise about their NEC products.


Customer Service
As an NEC authorized dealer, we can show you how a new, modern phone system can help you keep up with your growing demand for communication. We provide useful services such as:

Auditing :	Are you paying too much for your phone lines, long distance, or data circuits?
Cable installation :	Phone wiring, computer networks, even fiber optic and wireless.
Maintenance contracts :	Budget your phone services and rest easy.
On Site User Training :	We work with your employees, not "how-to" manuals.
Circuit provisioning :	Would a dedicated circuit save you money?

Technical Assistance by Phone
During Business Hours: 832.467.0307 8am-5pm CST Experienced and qualified engineers are available and on-call for technical assistance pertaining to furnished equipment.

If you call after business hours, leave your name, telephone number, company name, and type of system or equipment with the operator. Please tell the operator if you require emergency or routine assistance. An engineer will return your call as soon as possible.


Product Training
All Nec products are supported by training courses which qualify personnel to operate, test and maintain our equipment. We can train our customers at their site or at our training facilities in Houston, Texas.

Our goal is to develop a relationship with our customers that will last a lifetime. We will make ourselves available to assist our clients in any way we can, for any problem they might have. As a client, when you don't know who to turn to, we want to be there for you. We might not always have the answer, but we will certainly assist you in finding someone who does. We want to see your company succeed for many years to come so that we will have one more satisfied customer out there telling people about the quality and reliability of World Datacom.